The City of Beverly is introducing a new, easy-to-use mobile payment application for parking, Passport Parking. The app is powered by mobility software and payments company, Passport, and allows users to pay for and manage parking seamlessly through their smartphones. With Passport’s platform in place, parkers have a convenient method to pay for parking.
After downloading the free app from the App Store or Google Play, a user enters the respective zone number, license plate number and the desired length of time for parking. Users can receive notifications when their sessions are about to expire, extend their sessions remotely and view receipts and parking history. Users can also conveniently manage their parking online at passportparking.com.
More than 800 cities and operators trust Passport’s mobility management platform to power and operate digital payments for parking, enforcement and permitting, providing them with real-time mobility data in a centralized place. Other cities across Massachusetts that trust Passport to manage their parking and mobility needs include Rockport, Lowell and Worcester.
“We are thrilled to partner with the City of Beverly and to provide the technology needed to elevate the parking experience and support enhanced decision-making from within,” says Anthony Caddell, Passport senior account executive. “Now, the City of Beverly can provide its team with peace of mind knowing it has implemented the most efficient, real-time parking management system in the market.”
PASSPORT PARKING APP FAQs
What is the Passport Parking App?
Passport Parking is a smartphone application and website that offers an extremely simple way to pay for parking, without cash, from the convenience of your smartphone. Custom made for parking in downtown Beverly, the Passport Parking App is a must have if you frequent the downtown area on a regular basis. The City of Beverly has transitioned to the Passport Parking App from the GoParkIt App.
Has anything else about downtown parking changed?
No, the City is simply changing the vendor of the parking application. There have been no changes to the permit process, or any of the parking rules and regulations.
Can I still pay for parking with quarters or a card?
Yes! Every kiosk will still accept quarters and credit or debit cards.
Can I still use the GoParkIt app and the credit on my account?
Yes! the GoParkIt app will run in parallel for a number of months. We encourage you to use up your credit and then move over to Passport. GoParkIt will remain active until December 31, 2023.
Is the parking fee more expensive at the kiosk than it is through the new app?
The parking fee is the same whether you pay at the kiosk or through the Passport Parking App.
Will this affect my resident or business parking permit?
No. Resident and business parking passes will still be in effect and will be issued the same way. Click here for information on resident and business parking permits.
With the Passport Parking App, can I pay for multiple cars in my family?
Yes, you can put multiple license plates on your account.
How does the Passport Parking App work?
Once you download the app, it’s simple! Create your account; input your vehicle information and preferred payment information. Then just input your zone number and go! There are four zones throughout the City:
19151 - On Street (Green Zone) - Cabot Street Area and side streets
19152 - On Street (Green Zone) - Rantoul Street Area and side streets, River Street, Margin Street
19153 - Off Street public parking lots (Blue Zone)
19154 - Waterfront parking zone - On Street and paid lots (Purple Zone)
I have questions and concerns about the new downtown parking app. Who can I contact?
You can contact the Engineering Department using this email address: parkbeverly@beverlyma.gov. Our parking enforcement staff are also willing and able to help you with the new app, so if you see them out and about in the community, just ask!
How can I get a refund of the money I put in my GoParkIt account?
We encourage you to continue to use the GoParkit app until you have used up your credit, then move over to Passport. This will simplify matters for you as a driver and avoid you having to validate your details and share credit card details again. The GoParkit app will continue to run in parallel until December 31, 2023.
Where refunds of money stored in your GoParkIt account are required, they will be processed through GoParkIt. Send an email to support@goparkit.com with “Beverly, MA Service Request” in the subject line, but it is easier to use up your credit!
